CONTACT US

We’re here to help! Whether you have questions about a product, need support with an order, or just want to reach out, our team is ready to assist.

Customer Support Hours

Monday to Friday: 9:00 am - 5:00 pm AEST
Weekends & Public Holidays: Closed

How to Reach Us

1. Online Contact Form

For general inquiries, order support, or warranty information, please complete our Contact Form. A team member will get back to you within 1-2 business days.

2. Call Us

If you need immediate assistance, you can reach our support team at:
Phone: (02) 8968 2200

FAQs and Self-Service

For quick answers, check out our Plum Help Centre page, where you’ll find information on:

• Order Tracking
• Assembly Guides
• Returns & Warranty
• Product Information

Follow Us

Stay connected with Plum Play for updates, tips, and exclusive offers:

Facebook: Plum Play AU Facebook
Instagram: @plumplayaus

Plum Products Australia Ltd
156 Military Road
Neutral Bay
NSW 2089
AUSTRALIA